Endnotes 1. Accenture Analysis of Nielsen, 2017. 27. General Assembly, 2017 Digital Marketing Skills Report, 2017. 2. Accenture Analysis of Bloomberg Market Data, 2017. 28. General Assembly, Benefits and ROI of Talent Pipeline-as-a-Service, 2017. 3. Anthony, Scott D., S. Patrick Viguerie and Andrew Waldeck, Corporate 29. Accenture, Why Artificial Intelligence Is the Future of Growth, 2016. Longevity: Turbulence Ahead for Large Organizations, Innosight, 2016, 30. United States Bureau of Labor Statistics, Employment by Major Industry https://www.innosight.com/wp-content/uploads/2016/08/Corporate- Sector 2006–2016, 2017. https://www.bls.gov/emp/ep_table_201.htm; Longevity-2016-Final.pdf. Euromonitor, Global Employment Data, Total Value RSP, Constant 2016 4. Top 500 Database, Global 1000 Spotlight: The Top 10 e-Retail Players Prices and Fixed 2016 Exchange Rates, June 2017. Dominate, 5 August 2016, http://www.top500guide.com/global-1000- 31. US Bureau of Labor Statistics, Industry Employment, 2016. spotlight-top-10-e-retail-players-dominate/. 5. Nielsen Retail Measurement Services, “Amid the FMCG Downturn Small 32. Accenture, Econometric Analysis on Impact of Automation on Consumer Manufacturers Are Tapping Big Growth”, 2017, http://www.nielsen.com/us/ Industries in the US, 2017. en/insights/news/2017/amid-the-fmcg-downturn-small-manufacturers-are- 33. Ibid. tapping-big-growth.html. 34. Accenture, Global Consumer Pulse Research Survey, 2017. 6. Google, World Economic Forum: The FMCG Consumer – Utilitarian or 35. Accenture, Burning Glass Technologies, Harvard Business School, Bridge Experiential?, 2017. the Gap: Rebuilding America’s Middle Skills, 2016. 7. Accenture Strategy, Global Operating Model Research, 2016. 36. OECD Employment Outlook 2017. 8. Sandeep, Raut, “Terminator or Iron Man – What Will AI Bring in the 37. Singapore Ministry of Manpower, SkillsFuture, SkillsFuture Singapore, Future”, The Innovation Enterprise, 9 May 2017, https://channels. 2017, http://www.mom.gov.sg/employment-practices/skills-training-and- theinnovationenterprise.com/articles/terminator-or-iron-man-what-will-ai- development/skillsfuture. bring-in-future. 9. Accenture Digital Operating Model Survey, 2016. 38. Accenture, Global Consumer Pulse Research Survey, 2017. 10. Ibid. 39. World Economic Forum, The Global Human Capital Report, 2017, https:// www.weforum.org/reports/the-global-human-capital-report-2017. 11. Larsen, Kim, “Data Science at StitchFix”, Multithreaded by StitchFix, 31 40. Ibid. March 2016, http://multithreaded.stitchfix.com/blog/2016/03/31/data- science-at-stitch-fix/. 41. Ibid. 12. Accenture Analysis of Alibaba Group Financials, 2017. 42. Koebler, Jason, “The City that Was Saved by the Internet”, Motherboard, 13. Accenture: Harnessing the Power of Entrepreneurs to Open Innovation, 27 October 2016, https://motherboard.vice.com/en_us/article/ezpk77/ 2015. chattanooga-gigabit-fiber-network; Lobo, Bento J., The Realized Value of Fiber Infrastructure in Hamilton County, Tennessee, The University of 14. “Launch of 24 Sèvres, the New Online Shopping Experience”, Louis Vuitton Tennessee at Chattanooga, 18 June 2015, http://ftpcontent2.worldnow. Moet Hennessy, 6 June 2017, https://www.lvmh.com/news-documents/ com/wrcb/pdf/091515EPBFiberStudy.pdf. news/launch-of-24-sevres-the-new-online-shopping-experience/. 43. Accenture, Global Consumer Pulse Research, 2017. 15. Perez, Sarah, “Quri, a Retail Intelligence Platform Using Mobile 44. Dehaze, Alain, Chief Executive Officer of the Adecco Group, 2017. https:// Crowdworkers, Scores $10 Million from Matrix & Others”, Techcrunch, 2 www.weforum.org/agenda/2017/10/future-of-work-can-be-fair-and-flexible/. October 2013, https://techcrunch.com/2013/10/02/quri-a-retail-intelligence- platform-using-mobile-crowdworkers-scores-10-million-from-matrix- 45. Information provided by Stefano Scarpetta, Director of Employment, Labour others/; “A Refreshing Approach to Improving Retail Field Execution”, Quri, and Social Affairs of the OECD. http://quri.com/field-labor-optimization-beer-wine/. 46. Office of Senator Mark Warner, “Legislation to Test-Drive Portable Benefits 16. Information provided by Stephane Kasriel, CEO of Upwork. Model Introduced in the House and Senate”, 25 May 2017, https://www. 17. Accenture, Technology Vision 2017. warner.senate.gov/public/index.cfm/pressreleases?ContentRecord_ id=73DA2EF1-FD4E-4397-9B7C-D24B1843A29A; Foster, Natalie, Greg 18. Anthony, Scott D., S. Patrick Viguerie and Andrew Waldeck, Corporate Nelson and Libby Reder, Portable Benefits Resource Guide. The Aspen Longevity: Turbulence Ahead for Large Organizations, Innosight, 2016, Institute Future of Work Initiative, 2016, http://src.bna.com/hbo. https://www.innosight.com/wp-content/uploads/2016/08/Corporate- 47. Interview with Michelle Weise, SVP of Workforce Strategies and Chief Longevity-2016-Final.pdf. Innovation Officer at Strada Education Network, 22 August 2017. 19. Accenture, Humanizing Work through Digital, 2016. 48. What Is Portfolium?, Portfolium, 2017, https://portfolium.com/. 20. Organisation for Economic Co-operation and Development. Forum 2016 49. Jagers, Chris, Why the Blockchain Will Revolutionize Academic Issues: The Future of Education, 2016, http://www.oecd.org/forum/issues/ Credentialing, 28 October 2016, Educause at the Anaheim Convention forum-2016-issues-the-future-of-education.htm. Center, California, https://medium.com/learning-machine-blog/why-the- 21. Wingfield, Nick, “As Amazon Pushes Forward with Robots, Workers Find blockchain-will-revolutionize-academic-credentialing-9950c9c4928d. New Roles”, The New York Times, 10 September 2017; Amazon 10-K 50. Chartered Institute of Marketing, “Whose Data is it Anyway?”, 2016, https:// report issued 10 February 2017, https://www.sec.gov/Archives/edgar/ www.cim.co.uk/newsroom/whose-data-is-it-anyway/. data/1018724/000101872417000011/amzn-20161231x10k.htm. 22. Bradley, Ben, and Dan Restuccia with Chris Rudnicki and Scott Biddle, The 51. Accenture, Global Consumer Pulse Research, 2017. Digital Edge: Middle-Skill Workers and Careers, 2017, http://burning-glass. 52. Arntz, Melanie, Terry Gregory and Ulrich Zierahn (2016), “The Risk of com/wp-content/uploads/Digital_Edge_report_2017_final.pdf. Automation for Jobs in OECD Countries: A Comparative Analysis”, OECD 23. World Economic Forum, The Future of Jobs Report, 2016. Social, Employment and Migration Working Papers, No. 189, OECD Publishing, Paris, http://dx.doi.org/10.1787/5jlz9h56dvq7-en. 24. Brown, John Seely, and Douglas Thomas, “A New Culture of Learning”, 53. Carl Frey and Michael Osborne, “The Future of Employment: How CreateSpace Independent Publishing Platform, 2011. Susceptible Are Jobs to Computerisation?”, 17 September 2013, https:// 25. Bloom, Eric, “Your Technology Skills have a Two Year Half-Life and Six www.oxfordmartin.ox.ac.uk/downloads/academic/The_Future_of_ Ways to Stay Current”, Manager Mechanics, 24 October 2011, https://www. Employment.pdf. itworld.com/article/2735945/careers/your-technology-skills-have-a-two- year-half-life-and-6-ways-to-stay-current.html. 26. Wingfield, “As Amazon Pushes Forward with Robots, Workers Find New Roles”. Operating Models for the Future of Consumption 29